Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Coordinated Services for Metabolism Research (CSMR) features CLAMS and Oxymax open-flow indirect calorimeters, and associated or additional services to measure food and fluid intake, physical activity, glucose homeostasis and behavioral outcomes, in a 600-square-foot laboratory with ventilated housing for mice. CSMR also offers indirect calorimetry during treadmill exercise, or with alternative ambient temperatures and photoperiods.
The service core is managed by Susan Aja, Ph.D., who provides project management, conducts studies, provides expertise for in vivo approaches to metabolism and obesity research, and refers researchers to CSMR and other facilities and personnel with appropriate equipment and expertise to support metabolic research. CSMR has been supporting projects in energy balance and metabolism since 2008.
| Susan Aja, PhD | Director | 443-287-7671 | saja1@jhmi.edu |
| Hours | Location |
|
9-6 pm M-F |
855 North Wolfe Street |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Susan Aja, PhD |
Director
|
443-287-7671
|
saja1@jhmi.edu
|
855 N. Wolfe St., Rangos 473
|
