Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Clinical Pharmacology Analytical Laboratory (CPAL) is translational research labroatory and provides bioanalytical and pharmacologic support for pre-clinical, clinical, and collaborative research projects. The CPAL utilizes liquid chromatographic-tandem mass spectrometric (LC-MS/MS) techniques for the qualitative or quantitative analysis of small molecule drugs in a variety of specimen sources, including blood, tissue, dried blood spots, and body fluids. The CPAL also offers specimen processing services for the extraction and isolation of plasma and peripheral blood mononuclear cells (PBMC) from blood.
The CPAL is CLIA-certified and CAP-accredited and adhered to Good Clinical Laboratory Practices.
| Dr. Mark Marzinke | Director | 410-550-9702 | mmarzin1@jhmi.edu |
| Hours | Location |
|
08:00-17:00 Monday-Friday |
Clinical Pharmacology Analytical Laboratory, Johns Hopkins University-Bayview Medical Center Campus 5200 Eastern Avenue |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Anastasia Artayet Shepherd |
Senior Grants and Contracts Analyst
|
aartaye1@jh.edu
|
CPAL at Bayview
|
|
| James Johnson |
Laboratory Program Coordinator
|
410 550 9703
|
jjohnso6@jhmi.edu
|
CPAL at Bayview
|
| Aashish Pandey |
Laboratory Operations Manager
|
410 550 9713
|
apande11@jhmi.edu
|
CPAL at Bayview
|
| Hildur Riley |
GCLP QA/QC Manager
|
410 550 9704
|
hgudjon1@jhmi.edu
|
CPAL at Bayview
|
