ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
This core is a novel resource that provides essential infrastructure to collect unique and valuable sets of samples (eg, serum, DNA, RNA) from well pedigreed patient cohorts. Additionally, this Core offers a range of assays designed to detect autoantibodies and other analytes in patient sera, and to immunostain tissue sections to visualize specific proteins. Our mission is to facilitate innovate studies on Rheumatic diseases. We are committed to ensuring high quality sample collection, processing and immunoassays with a rapid turn around time.
Available services include:
1) Processing of Serum, Plasma, DNA, RNA and PBMCs from whole blood
2) A wide range of assays to detect autoantibodies, including ELISA, immunoprecipitation and immunoblotting
3) Immunostaining of tissue sections
4) Assays to detect analytes
Details of each of these can be found by going to the “Request Services” tab, and selecting “Request a Service” in the dropdown menu.
Livia Casciola-Rosen, PhD - Director
Location: MFL Bldg. Cntr. Twr. Suite 5,300
Phone: (410) 550-1890
Email: lcr@jhmi.edu
Laura Gutierrez, MD - Manager
Location: MFL Bldg. Cntr. Twr. Suite 5,300
Phone: (410) 550-1468
Email: lgutier3@jhmi.edu
|
Hours: Monday - Friday 8:00am - 4:00pm |
Location: 5200 Eastern Av |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Laura Gutierrez, MD |
Manager
|
410-550-1468
|
lgutier3@jhmi.edu
|
MFL Bldg. Cntr. Twr. Suite 5,300
|
| David Hines |
Research technologist
|
410-550-1893
|
dhines6@jhmi.edu
|
MFL Bldg. Cntr. Twr. Suite 5,300
|
| Qingyuan Yang, MD |
Research technologist
|
410-550-1893
|
qyang14@jhmi.edu
|
MFL Bldg. Cntr. Twr. Suite 5,300
|
| List of Services and Pricing |
| Name | Description | Price |
|---|---|---|
| RNA isolation from PBMC | Inquire |