Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Beckman Center for Cryo-EM at Johns Hopkins was established to provide cutting edge cryo-EM to the Johns Hopkins and regional communities. The heart of the center is the G3i Titan Krios® equipped with a phase plate and K3® Gatan direct detector. The center also maintains various support equipment such as a FEI Vitrobot® Mark IV and Pelco easiGlow®. Modern facilities, such as this one, are capable of producing thousands of high resolution cryo-EM images or scores of tomogram tilt series per day. These images allow the determination of high resolution cellular component structures, up to ~2Å.
Please visit the Request Services tab to request training and other services.
| Professor James Berger | ||||
| PI, Beckman Center | ||||
| Hours | Location |
|
Sunday-Saturday 24 Hours By Appointment |
Rangos G36 855 North Wolfe Street Baltimore, MD 21205 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Duncan Sousa |
Operations Director
|
http://cryoem.jhmi.edu/wp-content/uploads/2018/07/Phn.png
|
dsousa1@jhmi.edu
|
Rangos 432
|
